FREE SHIPPING excludes all furniture and "call to order" or "catalogue only" items. Free Shipping will only apply to those located in the continental United States, excluding Alaska, Hawaii, and all other US territories.
WE ONLY OFFER STORE CREDIT FOR RETURNS INITIATED WITHIN 7 DAYS OF ORIGINAL DELIVERY DATE. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing, styling, or choices.
Please email us at firstname.lastname@example.org or call us at (225) 286-4622 with any product questions or concerns.
Office Hours: Monday-Friday 10:00 am - 6:00 pm CST, and Saturday 10:00 am - 4:00 pm CST.
HOW WILL I RECEIVE MY STORE CREDIT?
You can expect the store credit to be applied to your account within 3 business days of the delivery of your return at our warehouse. Store credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. Shipping (if applicable) is not credited back.
WHERE DO I SEND MY RETURN TO?
Please send your return to:
1768 Ashland Drive, Zachary, LA 70791 USA
DO WE SEND RETURN LABELS?
We do not offer return labels at this time.
If you are returning in-store, here is our physical store location:
Under Construction! Coming Soon to Zachary, LA
ADDITIONAL RETURN DETAILS:
- We only offer STORE CREDIT for returns. We don't issue refunds back to your original method of payment.
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
- We DO NOT send return labels, so you can send the item back however you prefer.
- Merchandise return must be initiated within 7 days from receive date.
- Merchandise must be unwashed and unworn.
- Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email or go to your customer profile on our website and print out your order summary.
- Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
- All sale or clearance items are FINAL SALE!
- All accessories are FINAL SALE!
- Any returns past the policy will not be accepted or store credited.